disconnected fromt he server message trying to upload a csv of observations in multispecies mode

Posted 14 days ago by Dave Almquist

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Dave Almquist

I get a disconnected from the server message trying to upload a csv of observations in multispecies mode. Any probable reason or workaround would be appreciated.

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Dave Almquist posted about 22 hours ago

The file does upload but when I click start assessment I get the disconnected from server error. The file also works fine in single species mode.

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Whitney Weber posted 1 day ago Admin

From Dave Almquist but submitted as ticket, hence I'm pasting response here:

Thank you. I will try with those settings and get back to you either way. It seems odd that I got a disconnected from server message rather than a something is wrong with your file message. I am not at my computer at the moment. What should the column header be for the species column when uploading multiple species data as that might be an issue too. I am pretty sure I looked up what it was supposed to be but now I'm not 100% sure.

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Diana Soteropoulos posted 1 day ago

Hi Dave,

Could you please share a copy of your csv so that I can troubleshoot why it's not uploading? Also, the workflow for adding a csv is a little different in multispecies mode - you can filter to subnational assessment, add the csv in the circled spot in the screenshot below, leave the species list blank, and be sure to remove the autofilled data sources to include:

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